Shipping Policy

You will be able to “Track your order” via our website, or simply click ‘View your order’ in the email once the tracking information is updated by the courier provider. Alternatively, you may track your order via this tracking system directly (click here)

*If you are unable to track your order here, please email your tracking number to us at  help@keesworld.com. We’ll assist you within 5 working days. Thank you for your kind understanding.

SHIPPING WITHIN MALAYSIA

• For West Malaysia, we offer FREE DELIVERY for orders above RM120. Shipping to East Malaysia is temporarily unavailable. Please reach out to our Customer Service for further assistance.
• For orders below RM120, the shipping fee RM 8 is charged at a flat rate basis.
• Delivery lead time is 2-5 working days. Expect delays during festive periods and sales promotion period.
• You will receive your tracking number via email once your parcel has been shipped out.
• Expect delays during festive periods and sales promotion period.
• We do not accept any order cancellations upon dispatch of your order.